Our Clients’ Comments

Feedback on conceiving and achieving actionable growth strategies

Client feedback from recent post-project online survey

Very professional, diligent, conscientious, and above and beyond expectations.

Highly experienced and shrewd professionals who provide practical advice and counseling. A huge value enhancer to management teams dealing with the challenges of today’s market.

Very open with sharing best practices that management can implement to improve revenue growth.

Great insights. The low-hanging fruit recommendations gave us a 3x return on investment.

Qittitut is a reliable and indispensable partner for AccessESP sales and marketing. Their unique combination of deep sales expertise coupled with expert marketing capabilities allows them to create content such as websites, brochures, video, and digital media that is professional and impactful to our business results. During a very challenging year, Qittitut sales training and high-quality marketing activities have helped our team add new strategic customers and double our qualified pipeline of opportunities.

We found it very easy to work with the entire Qittitut team. Bill and his colleagues were incredibly responsive to our questions. They changed scope/process as necessary to deal with our rapidly expanding, ever-evolving diligence list. They helped us understand current industry perspectives on a variety of projects and did not hesitate to share their own opinions and help guide our diligence. I would absolutely work with Qittitut in the future.

The experience and knowledge that your team brings to the table let our team earn value from the first conversation. We also appreciated your rapid turnaround, flexibility, and willingness to adapt the work to our needs. Job well done, and we hope to work together again soon!

Qittitut has consistently provided great insight, creativity, and experience on every project I have worked on with them. Their consultants are extremely bright and, as veterans in the industry, are able to view issues in a different dimension than those entrenched in the current business problem. Extremely thoughtful, precise, professional, and lots of fun.

We have been using Qittitut’s executive coaching services for over a year now and have been very pleased with the process and results. Not only is their approach well organized and rigorous, but our Qittitut coach was very quick to hone in on both the key issues and root cause of those issues, and had the depth of experience needed to present workable solutions and techniques for dealing with those issues. I would highly recommend them to any organization looking for outside coaching support to help take their performance to the next level.

Bill Thomas is a quintessential professional and an absolute pleasure to work with. I appreciate the depth of knowledge and expert-level skills that he brings to coaching and project management. I’d work with him again in a second. He adds tremendous value.

What I enjoyed most about the workshop were the role plays, setting competitive sales traps, the economic value analysis calculator, and benefits-value tree.

The tools to help us increase pricing were the most valuable part of the workshop; total cost of operations EVA analysis will help us capture more value, and using points of parity/differentiation and unique value props will help us sell more effectively.

The programs developed are key to growing our sales culture.

Overall they provided some great insight into our industry and how our customers buy products. Also gave our sales people the confidence to seek price.

Working through year 2008 with Bill Diggons and Peter Foster was great. They have the experience and knowledge base gained from their vast number of clients that made the efforts and results of our Customer Value Program that much better.

Bill Diggons and his team have brought us valuable new perspectives and expertise in the area of sales and client focus, which will transform our business and grow the top line.

Qittitut has delivered training programs and tools that have given us the confidence and expertise to shift our sales methodology from competing on price to competing on value.

I enjoy working with Qittitut consultants. They are helpful and knowledgeable and met our tight time schedules.

Working with Bill and Marty is always a wonderful experience. They have a wonderful balance between business experience, personal effectiveness, and urgency. Kristi really understands our business and processes. She was invaluable in documenting some excruciating detail in our processes. She has a great combination of people skills and the ability to organize data and processes.

We hired Qittitut to help us develop and implement a Customer Excellence strategy designed to measure, improve, and leverage the satisfaction and loyalty of our customers—and further differentiate us in the marketplace. Their expertise in this area and their ability to quickly understand our industry and culture were invaluable to our efforts. I would highly recommend them to any company seeking to take their customers’ experience to the next level.

Your team has gone above and beyond for every marketing request we have made. Your attention to detail and eye for perfection are impeccable. I would be happy to discuss this with any of your potential clients other than our competition!
We engaged Qittitut on a project and then on a retainer basis to help us launch and market a major new product. Qittitut helped us achieve a step change in strategy. As a result we are now interacting with our key target clients in the way we envisaged back at the start.
Qittitut has been a longstanding advisor to Energy Ventures for market due diligence on various investment opportunities. Qittitut has done a great job using their deep technical knowledge and industry network. However, what is impressive is that they speak the truth rather than what they think we want to hear.

I like Qittitut’s approach to consulting. They roll up their sleeves and jump with you into the trenches. It’s more of a ‘partner’ approach.

Qittitut is a very qualified sales consulting organization that brought some real value to our business. I would recommend them to other firms seeking ways to improve their brand image or leverage their sales activities to achieve better financial results. Qittitut is also very good at market research assisting firms that are seeking growth opportunities for expanding their businesses.

When GEODynamics ran into performance and interpersonal difficulties within its U.S. sales operations, Qittitut consultants efficiently analyzed and diagnosed the key issues. They provided customized remedial solutions, delivered by highly professional and credible individuals, that helped us realign and reconnect our team. The net result was a major change in attitude and a measurable improvement in performance.
Qittitut is quick on the uptake with no learning curve and has a great ability to draw on deep experience and network to add value. In our particular case, the S3 marketing approach developed by Qittitut has become the backbone of our go-to-market strategy, which enhanced customer engagement, improved our pricing, and enabled the company to start offsetting R&D costs to the customer. Their work has also improved our connection to the customer. The project was developed extraordinarily quickly and was an excellent value.
Qittitut helped GR establish a brand identity and worked with us through the growing pains of combining multiple companies. They provided outstanding design and editorial services for all our MARCOM efforts. They can create technical content of high quality with very little input.
A variety of firms offer consultants with ivy league degrees and tailored suits; however, they tend to create elaborate, academic solutions that don’t add value to our business. Bill and his team know how to take complex, unstructured business problems and develop practical solutions that work. They become part of the team, not just an outside opinion, and that really makes a difference in our product development and commercialization.
I have worked with many vendors and consulting firms throughout my career as a Project and Program Manager and have never seen another that so effectively packages professionalism, knowledge, customer service, and financial stewardship. Not only is your level of service impeccable, the way in which you manage the contractual side of the business makes it extremely easy for your customers to work with you.
Having been part of the Qittitut Consulting team that was engaged to help on the growth strategy for us, Peter Foster agreed to come on board as interim President of the Americas to rapidly implement key elements of the strategic plan in the region. He had an immediate impact by energizing the technical and business development organizations to operate with an increased focus on the customer. Combined with his easy-going leadership style of empowerment and personal responsibility, the region delivered more than 50% growth in three successive quarters. In the process he has created a high-performance team that is poised for long-term success and made a lot of friends among both staff and customers.
Qittitut was a clear choice when our young company needed marketing help. The learning curve for our technology is not insignificant, but everyone at Qittitut we worked with came already up to speed and ready to hit the ground running. The industry perspective their consultants brought was invaluable, and their guidance helped us make important strategic decisions for our growing business.
The sales role plays and elevator speeches were very helpful—even to an experienced salesman like me.

The investment we made with Qittitut in value selling and pricing is the best money we spent on anything during my four years at Key Energy Services.

I am convinced that if it was not for the work we did with Qittitut we would not have been able to hold prices the way we have in the downturn. The essence of what they delivered was the ‘psychological Viagra’ we needed to hold the line with the customer.

As a specialized software company we have tried several marketing consulting firms in our search for one that understands the oil patch. Qittitut is the first that has demonstrated a firm grasp of the problems and opportunities associated with promoting and selling software in oil and gas. While on retainer with KSI, they have shown real knowledge of our industry, and their advice and counsel has been beneficial in our efforts to grow our business.
Working with Qittitut was a very rewarding process. They were able to understand our position very quickly and work straight toward framing a route forward for our growth strategy. The team was very pragmatic, easy to work with, and had no concerns about asking difficult questions to make sure that everything was on the table early in the process.
Qittitut’s support in our partnering campaign was quite helpful. They gave us access to decision-makers at firms that were not on our radar screen and guidance in our discussions.
Consummate professionals. Leveraged their knowledge, experience, and industry contacts in a productive and unique way. The end product was valuable, timely, and actionable.
Qittitut did a very professional job for us with our long-term strategic planning. Given the five segments of our business, they did a very good job wrapping it all together, thinking outside the box, and opening us up to new ideas. The final product, which we accomplished through Qittitut’s facilitation, was one we owned. Our Board was particularly impressed with the plan we presented and the work behind it. Qittitut also helped on the presentation material to best communicate our plan.
We engaged Qittitut to design and conduct a satisfaction survey for 500 global users of our Corporate Accounting services. Their knowledge of our business, client satisfaction strategies, and survey experience was invaluable on this project. The work they did was instrumental in helping us clarify and organize our global service approach, as well as pinpoint ideas for improving customer satisfaction. We will not hesitate to use them again.
We initially started using Qittitut for management coaching almost two years ago and have found them to be highly effective. From helping our people develop broader management perspectives, to handling difficult situations to communicating effectively with executives, they have been an integral part of our efforts to further develop our leaders. Many of our managers have continued their Qittitut coaching relationship beyond the formal coaching program, and I continue to use Qittitut as a personal sounding board and confidant.
The team at Qittitut hit the ground quickly, performed their job flawlessly, and was a great contributor in helping us develop the strategic direction of our business. Unlike generic consultants like you would get from McKinsey, Qittitut can deploy industry-experienced professionals that are fit for purpose given the assignment at hand. I would not hesitate to recommend them.
Highly experienced and shrewd professionals who provide practical advice and counseling. A huge value enhancer to management teams dealing with challenges of today’s market.
The people at Qittitut are not only brilliant marketing experts, they are also entrepreneurs who understand our practical business concerns.
The staff at Qittitut had the right balance of industry experience and sales and marketing experience to deliver exactly the results we needed from our project. The research was solid, and the final presentation of the project to our management team was delivered at a perfect level of detail.

Qittitut came in, quickly identified the issues, invested heavily in understanding our business, product and markets, helped us develop simple but innovative solutions, and gave us the road map to implement them. They are highly professional, transparent, deliver according to plan, and at reasonable cost.

I have found the Qittitut team to provide clear and highly perceptive insights, to propose options that are based on the real world and the real problem, and to listen attentively to the feedback from their client so that they are always building the confidence of the client that the dialogue is practical and real rather than academic or pre-conceived.

Qittitut have delivered pricing insight into our business by quickly gaining a detailed understanding of our challenges and proposing commercially effective solutions to win customers.

We found Qittitut’s customer value capture research and marketing and account-cracking strategies to be laser focused on helping us land marquee reference accounts for our new technology. Their knowledge of oil/gas and their extensive network of contacts have been helpful in developing our growth strategy and business development plans. We enjoy working with them.

Qittitut’s experience and expertise in a pricing workshop helped convince our team that we don’t sell any commodities and there is no market price for our products and services.

The revenue booster programs Qittitut created helped our team sell more software in both our legacy and new offerings.

The low-hanging fruit recommendations gave us a 3x return on investment.
The support on our website came at a critical time. The professional appearance was welcome especially with a 30-day completion of the project. The quality of the MARCOM materials has been a welcome relief to our sales team.

Being a specialized oilfield service company since 1982, we have weathered many economic cycles. As a result of those cycles, our focus had become limited and very blurred. Qittitut became embedded with our sales professionals. They listened, asked questions, suggested alternatives, and then mapped out a path toward growth. The path was well defined on values and broad enough to effectively address the needs of our vast market base. Qittitut has remained a strong and reliable resource as our company continues to expand and be more profitable.

Preparation on their behalf is outstanding, delivery is effective, and management of session time is superb. Since our initial Qittitut training session, our company revenues have increased fivefold. Without question, Qittitut was a major reason for our success. Their team of well-trained, very experienced, and thoroughly prepared presenters handled our crusty set-in-their-ways oilfield salesforce pros in a manner that would make believers out of anyone. Look at the numbers. It is my strong position the ‘Qittitut effect’ was the confidence builder my team desperately needed and warmly received from Qittitut.

We managed to transform our business from a development-driven company to a focused, market-driven company by driving clear deliverables on process and strategy so that we could start the sales process. We have been greatly impressed with Qittitut’s professionalism and networks—all a startup needs to get its name out into the great unknown market.

Qittitut’s work was a real eye opener and has inspired us to do some serious “soul searching” and strategic planning around sales and marketing, both long- and short-term. Bill helped the group focus on gaps in their existing approach and also provided some excellent tools for gaining both quick and sustainable wins.

Good balance on project between strategy and having something tangible.

Thanks for the excellent work you have done to help bring the group together and get us started on the path to greater success. Qittitut’s assessment, workshop, and meeting facilitation have done much to help everyone understand where we are, where we want to go, and how we will get there.

Consultants: You lend them your watch; they tell you the time; and then they keep your watch. This thought was languishing at the back of my mind when I engaged Qittitut to assist us with high-technology pre-product launch strategic planning. My perception could not have been further from the truth. Working with Bill and his team was an eye-opening, rewarding, and educational experience. Qittitut brought structure to our thinking. They helped us distill our internal knowledge with external client value drivers to effectively inform our decision-making.

I went into the presentation with a semi-closed mind, expecting to be confronted by people who would act as if they knew everything there was to know about sales. That certainly was not what I found. I found genuine people who wanted to help me get better at my job. Never was I talked down to. Rather, I was always encouraged to examine what I was doing to see where it might be improved. I liked the people who put on the presentations and wanted to earn their respect. Very positive experience for me.

Qittitut’s training program is an eye opener whether the student is experienced or a novice. The approach adopted in the course material guides students and/or participants toward the very base of business growth via sales, pricing, and marketing techniques—an approach that is generally overlooked by sales and marketing professionals who, based on their own experiences, their relationship with clients, and tough challenges from their superiors to meet targets, tend to adopt an easy approach to bringing in business and consider it to be the best option.

The process we went through with Bill Diggons has allowed us to identify several potential avenues for growth.

Click here to add your own text

© 2022– Qittitut Consulting, LLC. All rights reserved.